Bibliography and Index of United Nations Centre for Regional Development Publications
Citation	Bolongaita, Emil P., Jr. “Total Quality Governance (TQG): The Citizen as Customer.” Regional Development Dialogue 18, no. 2 (1997): 155-166.
Title	Total Quality Governance (TQG): The Citizen as Customer
Year	1997
Author	Bolongaita, Emil P., Jr. Director, Politics and Governance Desk, Asian Institute of Management (AIM), Joseph R. McMicking Campus, Makati City, Metro Manila, Philippines
Material Type	Journal Article
Features	12 notes; 4 tables; 1 figure; comments by Belinda A. Aquino (p. 167-168) and Josefa S. Edralin (p. 169-171)
Pages	p. 155-166
Relationships	Part of 194 p. Regional Development Dialogue, Vol. 18, No. 2, Autumn 1997
Subjects	CUSTOMER SERVICE 09.03.02 DATA COLLECTING 18.04.01 GOVERNANCE 04.03.02 MANAGEMENT TECHNIQUES 12.04.01 NATIONALS 14.03.01 PHILIPPINES 01.04.04 PUBLIC SERVICES 04.03.06 SURVEYS 18.04.01 URBAN POLICY 14.04.03
Abstract
Control No.	RDD 18:2h